This Cookie Policy explains how RexQR Technologies ("RexQR," "we," "us," "our") uses cookies and similar technologies when you visit our website, dashboard, or guest ordering app (collectively, the "Platform").
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you use it. We also use localStorage, a similar browser storage mechanism, for certain features.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the Platform to function and cannot be switched off. They include:
- Authentication: Session tokens that keep you signed in to the dashboard and guest accounts.
- Security: CSRF protection and fraud prevention tokens.
- Cookie consent: Remembering your cookie preference so we don't ask again.
- Theme preference: Storing your light/dark mode selection.
- Language preference: Remembering your selected language for the guest app.
- Currency preference: Remembering your selected display currency.
2.2 Functional Cookies
These cookies enable enhanced functionality and personalisation:
- Cart state: Preserving your shopping cart between visits (guest ordering app).
- Active orders: Tracking your current order status locally.
- Venue context: Remembering your last active venue in the dashboard.
- Order mode: Remembering dine-in vs takeaway selection.
2.3 Analytics Cookies
We use privacy-friendly analytics to understand how visitors use the Platform:
- Plausible Analytics: A cookie-free, privacy-first analytics service. Plausible does not use cookies or collect personal data. It provides aggregate metrics (page views, referral sources) without tracking individual users.
3. Third-Party Cookies
Some features of the Platform involve third-party services that may set their own cookies:
- Stripe: For secure payment processing. Stripe uses cookies for fraud detection and to process transactions securely. See Stripe's Cookie Policy.
- Supabase Auth: For user authentication. Session tokens are stored securely to maintain your login state.
- Google Maps: When viewing venue locations on maps. See Google's Cookie Policy.
4. Managing Cookies
When you first visit the Platform, you'll see a cookie consent banner. You can:
- Accept All: Allow all cookies including analytics.
- Decline: Only essential cookies required for the Platform to function will be used.
You can also manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may prevent parts of the Platform from working correctly.
5. Data Retention
- Session cookies: Deleted when you close your browser.
- Persistent cookies: Remain for up to 12 months or until you clear them.
- localStorage data: Persists until you clear your browser data or we remove it programmatically.
6. India Compliance
As an India-based company, we comply with the Digital Personal Data Protection Act, 2023 (DPDP Act). Our use of cookies is limited to what is necessary for the Platform to function and to improve your experience.
7. Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
- Privacy questions: privacy@rexqr.com
- General support: support@rexqr.com